Parking FAQs

There are several advantages to monthly parking:

• Often there are significant savings over our daily rates.
• The convenience of one monthly payment versus having to pay each time you park your car.
• In-out privileges – come and go as you please.
• The peace of mind in knowing you will park your vehicle each day at a convenient location.

Most EasyPark locations offer a monthly parking option. Use our map to find a lot near to you. Please note that your monthly parking pass will only be valid for the location you have applied for, and will not be valid at other EasyPark lots.

Please visit our location map and review the site information located under our Monthly Parking Tab. Go to Find a Lot.

Please visit our location map and review the site information. Go to Find a Lot.

Contact Us or login your Online Portal

Login to the Client Portal to update your credit card information 

 

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Please use our contact form, ensure you quote your customer code.

We would hate to see you go, but if you need to cancel you can do so by logging onto the  Client Portal

Contact the Monthly Parking Coordinator for your location. Contact Us if a replacement is required it will be made available for collection at our office.

Contact the Monthly Parking Coordinator for your location - you can locate the contact information for coordinators under Contact Us.

Yes​, please contact the Monthly Parking Coordinator for your location who can provide the necessary transfer forms.

Please park your vehicle in any available non-reserved stall.

• During office hours, please contact the Monthly Parking coordinator for your location quoting your stall number and the unauthorized vehicle details (plate, make, model, color).
• Outside office hours, please report the vehicle to our 24/7 emergency customer service number 604.682.0555.

You can find out your Monthly Parking Coordinator information under Contact Us.

There is no charge for the card itself. You decide how much money you put on the card.

No, there are no service fees at any time.  There is a shipping cost if you order online and choose to have a pass mailed to you.

Currently it is $5.00 per order.

You can pick up and load FlexPass at our office #209 - 700 W Pender St (at Granville), or you can buy an electronic gift card online​.

Simply present it to the cashier at any of the listed locations, and it will be processed similar to a credit card.

The electronic card is sent to your email.

 You can use for yourself and keep on your phone (by saving it as a photo), or you can send it to someone else for their use.

Upon exit at the lot, through the cashier lane, simply enter the electronic card number on the email in the terminal provided by the cashier. Scanning is not available currently.

You can give the card to whomever you like. The card holds the balance available, not any personal details.

Yes you can. Please visit the main flexPass page and click on the reload button.

Currently, the card is just like cash, so we would urge you to take care of it just as you would cash. We will be able to cancel the card (as long as you have a record of the number) and issue you with a replacement.

• You get 10% off the posted rates that you would normally have paid. 
• This card lets you pay for parking only on the days that you want/need to park.  
• You can give the gift of parking to friends, family, colleagues and clients.
• Offers safer alternative to using credit/debit or cash. This allows you to charge up and use in any of our attended facilities.

No, just those listed at this time.  We will include additional lots in the future.

No, we are a Vancouver company. The card will only work in Vancouver EasyPark lots as listed.

Yes, a refund can be provided by contacting the head office at #209 - 700 W Pender.  604-682-6744 along with a proof of purchase.

Please visit our Event Parking Calendar.

Please visit our location and lot information page.

Fill out the required information on our online dispute information form.

You can pay your violations online with EasyPay Online or you may send a check payable to EasyPark to the address below:

EasyPark Vancouver
#209 - 700 West Pender Street
Vancouver, BC
V6C 1G8

Please give us a call or contact us via email:

Phone: (604) 682-6744
Email: reception@easypark.ca.